Shipping policy

At FridaMoy, we are committed to delivering your orders of Tops, Pants, and Skirts in a timely and reliable manner. Please review our logistics policy below for details on shipping methods, processing times, and delivery expectations.

Shipping Method

We offer a single, standard shipping option for all orders. This service ensures your items are delivered securely to your address. Please note that no expedited or express shipping is available at this time.

Shipping Costs

Shipping fees are calculated based on the total weight and destination of your order. There are no free shipping promotions or waivers. The exact shipping cost will be displayed at checkout before you complete your purchase.

Order Processing Time

All orders are processed within 1-3 business days after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer. You will receive an email notification with tracking information once your order has been shipped.

Delivery Time

Delivery times vary depending on your location. Typically, standard shipping takes 5-10 business days for domestic addresses and 10-20 business days for international destinations. Please allow additional time for customs clearance or remote area deliveries.

Tracking Your Order

Once your order is dispatched, a tracking number will be provided via email. You can monitor the progress of your shipment using the link included in the notification. If you have any questions about your delivery, please contact us at [email protected].

Shipping Restrictions

We currently ship to most countries worldwide. However, some remote regions or addresses may not be eligible for standard shipping. If your location is not supported, we will notify you promptly and issue a full refund.

Lost or Damaged Items

If your package is lost or arrives damaged, please reach out to our support team within 7 days of the expected delivery date at [email protected]. We will investigate the issue and provide a resolution, which may include a replacement or refund.

Contact Us

For any shipping-related inquiries, please email us at [email protected]. Our team is here to assist you with any concerns regarding your order’s delivery.